Frequently Asked Questions
Everything you need to know about shopping with Galleon Supplies.
What are your standard shipping times and costs?
We offer standard shipping within 3-5 business days. Shipping costs are calculated at checkout based on the weight of your order and your delivery location.
How can I track my order once it has been placed?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to the carrier's portal.
What is your return policy for damaged or incorrect items?
If you receive a damaged or incorrect item, please contact our support team within 48 hours of delivery. We will arrange a replacement or a full refund at no additional cost.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payments via PayPal.
Do you offer bulk discounts for wholesale orders?
Yes, we provide tiered pricing for high-volume purchases. Please reach out to our sales department via the contact form for a custom quote.
Is it possible to cancel or modify my order?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our processing phase and cannot be altered.